Shipping Policy

Last Updated: [DATE]

Thank you for shopping at M Care Store (mcarestore.store). This Shipping Policy explains how we process, ship, and deliver your orders across Pakistan.

1. Order Processing Time

All orders are processed within 1-2 business days after payment confirmation (or order placement, in the case of Cash on Delivery orders). Orders are not shipped or delivered on Sundays or public holidays.

If we are experiencing a high volume of orders, processing may be delayed by a few days. We will notify you via phone or email if there will be a significant delay in the shipment of your order.

2. Shipping Rates & Delivery Time

We deliver Nationwide across Pakistan through trusted courier partners.

Delivery Area	Estimated Delivery Time
Major Cities (Lahore, Karachi, Islamabad, etc.)	2-4 business days
Other Cities/Remote Areas	4-7 business days

Shipping charges (if any) are calculated and displayed at checkout, or may be included as Free Delivery depending on ongoing promotions.

Delivery times are estimates and may vary due to courier delays, weather conditions, or other circumstances beyond our control.

3. Cash on Delivery (COD)

We offer Cash on Delivery on all orders across Pakistan. Please have the exact amount ready at the time of delivery. Our delivery agent will contact you before delivering your order.

4. Order Tracking

Once your order has been shipped, you will receive a confirmation with a tracking number (via SMS, WhatsApp, or email) so you can track your shipment's status.

5. Failed Delivery Attempts

Our courier partners will attempt to deliver your order 2-3 times. If delivery is unsuccessful due to an incorrect address, unavailability, or refusal to accept, the order may be returned to us. In such cases, additional charges may apply for re-shipping.

6. Incorrect Address

Please double-check your shipping address at checkout. M Care Store is not responsible for orders delayed or lost due to incorrect or incomplete address details provided by the customer.

7. Damaged or Lost Shipments

If your order arrives damaged, or if it is lost in transit, please contact us within 48 hours of delivery (or expected delivery date) at [mnshop700@gmail.com] or, along with photos/videos of the damaged item and packaging, so we can resolve the issue promptly.